Time to buckle up | Part one: enhance your customer experience
In Part 1 of the series, we’ll compare and contrast the impact both the current Corona crisis and the 2008 financial crisis have had and...
4. Mai 20215 Min. Lesezeit
Create an intimate customer relationship whilst keeping a ‘social distance’
Customers are looking for a genuinely emphatic connection while having to come to terms with the 1,5-metre-economy. This poses a...
30. Apr. 20214 Min. Lesezeit
Ready for the future with the right organizational design
A (re)design of the organization accelerates the realization of the (digital) strategy Do you recognize the feeling that the current...
28. Apr. 20216 Min. Lesezeit