Digital transformation as a vaccine to cope with the ‘new normal’
Corona causes dramatic changes in consumer behaviour, forcing retailers to respond with unprecedented agility,...
9 nov 20215 minuten om te lezen
Artificial Intelligence… Low-code… Public Cloud… Which technology trends should retailers bet on NOW
Technology trends are rapidly changing the retail sector. Retailers looking to remain relevant in the future must primarily focus on two...
9 nov 20213 minuten om te lezen
Retailer-Supplier collaboration is crucial to successfully deal with uncertainty
Having the right products available in the right quantity at the right time has always been important. However, the highly unpredictable...
9 nov 20214 minuten om te lezen
The breaktrough of online shopping as the new standard
It is not the first time that the world has been shut down through the outbreak of a deadly virus. In 2003, SARS forced people in China...
9 nov 20215 minuten om te lezen
Create an intimate customer relationship whilst keeping a ‘social distance’
Customers are looking for a genuinely emphatic connection while having to come to terms with the 1,5-metre-economy. This poses a...
9 nov 20214 minuten om te lezen
Time to buckle up | Part one: enhance your customer experience
In Part 1 of the series, we’ll compare and contrast the impact both the current Corona crisis and the 2008 financial crisis have had and...
9 nov 20215 minuten om te lezen