An interesting and topical research conducted by Gartnerreveals 6 points at which digitalization appears to go wrong: a conservative...

Digitalisation is taking off unprecedentedly, but by no means every organisation is equipped to respond to it. Because companies spend a...

An exceptionally good customer experience leads to demonstrably better business results. Research shows that customer satisfaction...

In the coming years, an unusual trend will become steadily more obvious: it will become clear that technological innovation is now...

Technology trends are rapidly changing the retail sector. Retailers looking to remain relevant in the future must primarily focus on two...

More often, organizations notice that their old IT-systems are an obstruction for innovation. To meet changing customer wishes, it is...