Corona and client activation: do you play to win, or not to lose?
Crisis. The view is shifting from a health crisis with an intelligent ‘lockdown’ to an economic crisis ahead. The IMF claims that this...
10 nov 20214 minuten om te lezen
Employee satisfaction and NPS increased within 10 weeks
The IG&H ‘IMPULS’ approach has enhanced employees’ ownership and mutual collaboration. As a result, both the service provision and the...
10 nov 20212 minuten om te lezen
Download e-book: “innovation is the driver for all change”
Innovation is all about improving existing business models and finding new, sustainable business models. An innovative organization is...
9 nov 20211 minuten om te lezen
The Digital Transformation Journey
In this playbook we explain the journey an organization and its employees go through when they start to work with new platform...
9 nov 20211 minuten om te lezen
Successful implementation of experiments into business
“IG&H left us with something truly valuable. This place is better than it was several months ago.”
9 nov 20211 minuten om te lezen
Behaviour as the key for impactful transformation in the mortgage sector
The most impactful transformations for mortgage brokers focus not only on a new strategy, process or system, but also on the behaviour...
9 nov 20213 minuten om te lezen