Data Driven Customer Retention Strategy
What we did We established a definition of customer churn that defines the moment of outflow of capital, based on a combination of...
10 nov 20212 minuten om te lezen
Best Workplaces 2018: first-time participant IG&H ranks 5th!
IG&H ranked 5th on the list of Best Workplaces 2018 in the Netherlands, and it’s something we’re very proud of. Not only because it means...
10 nov 20213 minuten om te lezen
Book ‘Fit healthcare’ released: author Femke Keijzer’s ‘how,’ ‘what,’ and ‘why’
In the 16 years that I have been active in the field of healthcare, it increasingly struck me that performance management is not that...
10 nov 20213 minuten om te lezen