Boosting 8% revenues by aligning customer needs and assortment via >330 new floorplans
What the customer wanted Matching customer needs to the products offered in the store: The current store formats were not in line with...
9 nov 20211 minuten om te lezen
Last-mile delivery model under pressure; paradigm shift inevitable
Rising e-commerce sales are driving up demand for parcel deliveries. Good times for logistics carriers, you might think. However, the...
9 nov 20213 minuten om te lezen
When does technology enhance customer experience?
It is key to understand how great or poor customer experience influences your consumer’s behavior and your success as a retailer”, De...
9 nov 20213 minuten om te lezen